BlindMatrix Case Studies

Case Study 1 - I thought I was too small!!!
One of our customers based in Leicester has 4 employees. After seeing the demonstration, they loved it, but felt they were too small a business to have something like BlindMatrix. They would manually process their orders, quotes, invoices, diary and measurers would take out carbon paper when they went out on a sales call. What they found difficult was the amount of paper work and duplication they produced. For example if they needed to produce a purchase order they had to write out the purchase order and then fax it across to their supplier and when it came to producing quotes or invoices they had to do the same. Also, when a customer called chasing an order they would manually have to go through all their files which took up some time and their customer was told that they would be called back when they find their file. They decided to give BlindMatrix a go after they had heard so many good things about it and what they found was that because after inputting the customer order only once into the system that it had centralized all of their customer's information and they can produce instantly a quote, purchase order, invoice plus analyses their business and see how well it's doing compared to previous months by just clicking a button. In fact, their exact quote is 'BlindMatrix has reduced my admin time by 50% and it has made my business look more professional and efficient and has enabled us to spend time on more important things such as sales'.

Case Study 2 - I wanted BlindMatrix but was never the right time!!!
One of our customers based in Birmingham has 8 employees. They saw the demonstration and felt that the system was fantastic...,however, they had a concern that it was not the right time of the year to go ahead with BlindMatrix as their business as it was very hectic. They wanted BlindMatrix desperately because they knew that it would make their business more efficient. But their biggest fear was that it would take too long to start something new. The BlindMatrix team created a structured plan where the customer would dedicate only one person to work in the background with us for one hour a week for three weeks in order for us to understand their business better. Having worked with so many Blind companies we were able to quickly understand their business in that limited amount of time. In that time the BlindMatrix team designed their reports like Quotations, Invoices, Purchase order, Worksheets etc specifically for their business. We then trained the staff on BlindMatrix 3 times for 1.5 hours each time over 3 weeks and they were able to use the system fully in that time. 1 year on they reported that sales have increased by 30%.

Case Study 3 - Why do I need BlindMatrix, I've been running my business well for the past 25 years....I think???
One of our customers based in Nottingham, who has been in the blinds business for the last 25 years, has been using BlindMatrix only for the last 1 year. They manufacture their verticals and rollers buy the rest of their products in. Prior to using BlindMatrix the director spent most of his time in his business rather than on his business. We spent 3 weeks working with him and could see clear ways that they could massively save time. We showed the ways that just by using a few features it would free up his time by 35% allowing him to make better business decisions. In fact once he went ahead with BlindMatrix all of his customer's information was centralized and this helped him cut down his admin time by 50%. This is exactly what this customer had to say about BlindMatrix and I quote 'After running my business manually for 24 years I was skeptical about moving ahead with a software program. However after taking on BlindMatrix I have no regrets as having the BlindMatrix system has taken the pain out of order processing and sales. It helps us understand how many blinds have been sold and which products are selling during each month. I recommend BlindMatrix to any blind company needing to reduce manual paper work and save up processing time and time on sales follow up's

Case Study 4 - I already have a system in place and it does everything I need it to do!!!
We have a customer who is based in London and used a competitor's software that was working well. Through our confidence of BlindMatrix we still demonstrated BlindMatrix as without us even comparing our competitor system the customer could easily see the benefits over what he was currently using and even though whilst much of his data was on the other system he knew that by BlindMatrix be so user friendly he could quickly get up and running. Today he runs his entire business on BlindMatrix. From starting off with single license he has now 5 BlindMatrix licenses. He has doubled his manufacturing and sales in the last one and a half year. This is exactly what he has to say about BlindMatrix 'After taking on BlindMatrix my whole business looks more professional and that helps in my sales conversions as well. My business has expanded because the BlindMatrix team has developed the software specifically for my requirements. There is not a single thing I cannot keep track of in my business with BlindMatrix and I now have more time to spend on business development.